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From: R. Whyatt
rwhyatt@email.com
Date: Dec 28, 2007
We liked the rooms, the helpful service from staff members about the area - we were given a map which was good
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To: Ms Luong Hong Phan
From: Shu Chen Liu
Date: Dec 19, 2007
Dear Ms Luong Hong Phan,
We were very pleased to stay in your hotel, and very enjoy in the service you provided as well as the good quality facility. You must be very proud of your professional staff, but I have to extremely appreciate one of your receptionist Mr. Ngo Dang Duy, he is not only friendly but also enthusiastic. My husband got ill when he came back from Sapa. It is fortunate that Mr. Ngo Dang Duy helped him to see a doctor, and paid attention to him, like family. When we go back to Taiwan, we will let people know your wonderful service, and we are sure we and our company will stay in your hotel as long as we trip to Hanoi
Thanks again and best regards.
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From: Frada Zatman
5 Balmoral Close
Park Street
St Albans Herts
UK
Date: Nov 26, 2007
Very clean, comfortable, good bed, luxurious room. Polite, friendly, helpful staff, charming mattresses, good breakfast
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